We don’t think about potential problems until something has gone wrong. Part of the problem is that these platforms appear – they provide a solution to something that we need and so we use them but very often we don’t take the time to look at the different options and packages that are available. What is the concern when using video conferencing platforms? Virtual waiting rooms are also available by default allowing hosts to check who they are admitting to a meeting – this is fine for smaller numbers but perhaps not realistic for a larger event. It is also possible to lock a room now meaning that uninvited guests would not be able to access a meeting. A password is now assigned to each new meeting as a default (which has to be used by any users who have a free account) and screen-sharing for participants can be deactivated. Zoom focuses on improving security featuresĪt the beginning of April Zoom announced that they were suspending all new product development to focus on updating their security features and indeed there have been several changes already. Does that mean we should stop using the platform – could it happen on other services? In some cases, it is clear that meeting information was posted on social media and earlier versions of the platform meant that anyone with the link could join and share whatever content they wanted to. In recent days there have been many headlines that have given examples where child sexual abuse images have been shared.Ĭlearly this is absolutely shocking and completely unacceptable. Zoombombing refers to calls on the video-conferencing platform Zoom being hijacked by uninvited guests who will often share very disturbing and sometimes illegal content. It is fair to say that prior to March 2020 very few of us had heard of Zoom, indeed their userbase went from around 10 million daily meeting participants in December 2019 to around 300 million in April 2020. We have also started to hear some new terms being used in the media, for example, infodemic (referring to the overwhelming amount of information available online about COVID-19), and zoombombing to name two. We have all been on a sharp learning curve over the last couple of months – getting to grips with life in lockdown and a whole range of new apps and platforms which have allowed us to keep learning, working and to stay in touch with friends and family has not always been easy. Increased use of web apps to adjust to ‘new normal’
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